JCS MICROSYSTEMS PTE LTD!

PC & LAN-WAN Troubleshooting / System Integration Services

Many SMEs consider price of a computer or server to be of prime consideration. However once the equipment is purchased, issues such as maintenance, repairs, replacement of parts and other operating costs come into play. At the end of the day, such 'hidden' costs may cost the SME owner more than adequately budgeted for.

In other words, the business owner usually failed to account for the Total Cost of Ownership (TCO) when looking at purchasing a single computer or a network.

One solution is to enter into a computer maintenance agreement right from the start. Typically such an agreement would consider the following points:

* troubleshooting of faults and malfunctions in the computes or servers

* HelpDesk support over operating system, email services, internet services and general IT issues

* hardware upgrades and maintenance, including printers

* standby equipment during repairs

* replacement of parts

* virus protection

* computer installation

* disaster recovery or data recovery

* preventive maintenance

Our service packages (known as Business IT Support Packages) are configured as an ad-hoc as-required basis or in hourly packages of 10, 30 and 50 hours (details). This service also allows clients with insufficient requirement for a full-time IT staff to also enjoy the support and technical expertise of qualified network engineers without the attendant HR issues from a normal staff recruitment. Contact us for a discussion on the services you would require.

Outsourcing in Singapore

Note:Total cost of ownership (TCO) is a measurement of the cost of assets that includes the cost used to run them as well as the cost of acquiring them. It is not used in accounting (recording and reporting transactions). It is an estimate used to evaluate possible purchases, most commonly of IT systems, and is primarily of interest to those involved in such decisions.

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